What is a Backlink?

A "backlink" is one of the most used words in the world of search engine optimization (SEO).

Many bloggers who recently opened a blog or website often find it difficult to understand the meaning of the term "backlink".

In this article, I hope to offer you an understanding of what backlinks are, why they are essential for SEO and why they are important for your online success. You will also learn how to analyze your competitors' backlinks and acquire them for your site.

Let's start ...

Backlinks are inbound links to a web page.

When a web page links to another page, it is called a backlink. In the past, backlinks were the main measure for classifying a web page. A page with many backlinks tends to rank higher on all major search engines, including Google. This is still largely true.

Here is a glossary of common backlink terms you should know:

Link Juice: When a web page is linked to one of your articles or to the home page of your website, it transmits "link juice". This link helps in the classification of the articles and also improves the authority of the field. As a blogger, you can stop spreading the link using an unmonitored tag.
Untracked link: When a website links to another website, but the link has an untracked tag, that link does not pass the link. Untracked links are not useful for ranking a page because they do nothing. In general, a webmaster uses the untracking tag when connecting to an untrusted site.
Links to follow: By default, all links added to a blog post are links to follow and they pass the link.
Root link domains: this is the number of backlinks that access your website from a single domain. Even if a website has been linked to your website ten times, it will only be considered a linked root domain.
Low-quality links: Low-quality links are links from collected sites, automated sites, spam sites or even pornographic sites. These links do much more harm than good. This is one of the reasons why you should be careful when buying backlinks.
Internal links: links that go from one page to another in the same area are called internal links. The process itself is called internal linking or interconnection.
Anchor text: the text used for hyperlinks is called anchor text. Anchor text backlinks work very well when trying to rank certain keywords.
There was a time when even low-quality links helped rank a site. But ever since Google implemented it. The penguin algorithm, the whole backlink panorama has changed.

It is important to have backlinks from quality sites and these backlinks must be contextual. For example, if you have a fishing site and create links from other niche monkey sites, these links will not be useful. Your goal should be to get links from authoritative and relevant sites.

Today I'm going to talk about all my backlink lists I've worked on and you shouldn't miss it.

http://dokonoko.pinoko.jp/aarus_awakening/index.php?Feb%20Backlinks

http://wiki.crap.jp/ankoku_midori/index.php?Feb%20Backlinks

http://yascii.hiho.jp/wiki01/index.php?Feb%20Backlinks

http://iphone.saloon.jp/index.php?Feb%20Backlinks

http://wiki.holy.jp/book/index.php?Feb%20Backlinks

http://tokiminori.under.jp/miyagi_anison/index.php?Feb%20Backlinks

http://nakigao.sitemix.jp/nakiwiki/?Feb%20Backlinks

http://eba-www.yokohama-cu.ac.jp/~kook/cgi-bin/seminar/index.php?Feb%20Backlinks

http://k-pool.pupu.jp/wiki/index.php?Feb%20Backlinks

http://mc-dqm4.xii.jp/index.php?Feb%20Backlinks

http://fortune.daa.jp/hosigamitaiju/index.php?Feb%20Backlinks

https://ikeda-lab.sfc.keio.ac.jp/3DSS/index.php?Feb%20Backlinks

Managed IOT Services

The Internet of Things is here to stay and is growing at an amazing rate. From smart homes to smart cities, IoT is changing the way we live and transforming industries a little more every day.

Organizations are now using IoT to gain a competitive advantage in the market. Innovative and disruptive business models and differentiated customer experiences are now easily accessible thanks to IoT.

To take full advantage of the commercial benefits of IoT technology, organizations must understand that the huge amounts of data they will collect must be Managed Support Services in a specialized and simplified way; otherwise, it will not be of any use. The demand for IoT products is increasing, which means that The amount of data produced will increase at an exponential rate.

Hardly any current IT infrastructure is designed to handle this flood of data. Instead of fighting for the upgrade at the risk of falling behind, let the experience of the IOT Managed Service managers manage the details.

Industrial IoT Solutions

The industrial services of ExterNetworks allow organizations to implement intelligent factory technology and stay on the cutting edge. We work with leading solution providers to provide businesses with autonomous systems that integrate seamlessly into legacy protocols such as:

• MODBUS
• BACnet
• SNMP

This means that factories don't have to worry about lost productivity or knowledge. Our IIoT services allow administrators to adopt automation to your business needs with options for:

• Remote monitoring
• Real-time analysis
• Immediate feedback
• Diagnosis and correction
• Inventory management

Smart retail

Retailers can keep track of everything from pedestrian traffic to inventory to customer experience to better understand how to influence consumer behavior and increase brand loyalty.

The addition of practicality and the monitoring of essential data points in real-time can give your shop the push it needs to remain relevant and competitive in today's field of IoT purchases.

Connected Buildings 

Smart buildings open up a new world of infrastructural potential for commercial and residential spaces. Operational technology leaders can use a single scanning platform to monitor and control multiple buildings individually.

• Save energy
• Increase efficiency
• Increase security
• Increase your productivity
• Improve occupant comfort
• Keep the number of occupants updated

Live software support

Live or OTA firmware updates can save your organization time, money and headaches. Our OTA updates can reach businesses with the most restrictive bandwidth and memory limits.

Our OTA software support can drastically reduce response times while simultaneously improving product quality and user experience. This service can help reduce the high after-sales service costs and strengthens the brand guarantee.

IoT security

The current state of hyperconnectivity brings its own unique set of network devices, capabilities and protocols, which can lead to complex security problems. The ExterNetworks the team is familiar with all the most advanced security and operational technologies, including modern identity management and advanced encryption techniques to help you create a connected and secure system.

Managed Business Services

Companies rarely benefit from excess resources for their accounting and financial operations. They focus their core teams on daily activities and critical priorities, leveraging technology where possible to help them work more efficiently and using temporary consultants and professionals as work increases.

This simplified approach can work well as long as a serious business event or unexpected problem occurs that requires the organization to align significant operational and/or consultancy skills for its accounting and finance teams in the short term - and perhaps be for an extended period.

A sharp increase in the volume of transactions, unusual key account balances or a large backlog that requires cleaning are just a few examples of "surprises" that require immediate attention. Performance issues are another red alert, especially if the company is unable to easily identify the root causes of bottlenecks, deadlines, and errors. Other situations, such as the need to create a new department following divestment, may require companies to quickly assemble a highly qualified team.

Managed Business Services is a simple and flexible answer that organizations rely on to meet these challenges, as well as other accounting and financial challenges.

How It Works

Robert Half, in partnership with Protiviti, a Robert Half subsidiary, provides managed business services, where Protiviti provides expertise to companies in areas such as accounting, finance, business performance, analysis, risk, and compliance, as well as mergers and acquisitions, while Robert Half provides specialized operational resources when needed.

For each mission, a Protiviti senior consultant supervises the combined team of Protiviti and Robert Half consultants - trained according to the needs of the company - and manages all planning, integration, planning, training and control activities. quality linked to this mission. If necessary, the team will also use technologies such as robotic process automation (RPA) and other best practices to achieve greater operational efficiency.

"Our teams can support and assist an organization's accounting and financial functions," said Melissa Shipman, vice president, Managed IT Support Services, Robert Half Management Resources. "We bring together customized teams to help solve specific problems. And after realizing what we were asked to do, we start with the same speed and efficiency as when we arrived."

Shipman says that during their commitments, managed sales teams provide detailed metrics and reports to the company's management team to show exactly what has been fixed or improved. "They don't have to wait weeks to see what improvements have been made," he said. "They can closely monitor gradual changes on an ongoing basis."

Managed Business Services in Action

Companies of all sizes employ Managed Business Services teams to address a wide range of accounting and financial challenges, including in areas such as Accounts Payable, Accounts Receivable, Liquidity Management, Order Management, and Logistics. , travel and fun. Here are some examples of how Managed Business Services teams have helped or currently support organizations:

Revenue cycle improved

A recently acquired fast-growing healthcare company was struggling to manage the revenue cycle processes in many of its companies. With the help of Managed Business Services, he created a completely new revenue cycle structure to support business expansion in a highly regulated environment. Subsequently, the company saw its rejected requests rate drop from 11% to 5% and customer loans decreased by 9%.

Commercial performance improvement

A local public service wanted to implement RPA technology in its accounting and financial organization to increase efficiency, stimulate innovation and optimize team performance. The utility hired a Managed Business Services team to support the implementation of RPA software during a pilot program and help lay the foundation for wider deployment. The team also assists the organization in managing the change while realigning its financial function.

Post-acquisition financial integration

After being acquired, a large healthcare organization found that its accounting and financial teams were slim. Not only did they find it difficult to meet daily needs, but they also faced new financial reporting requests and conversion of the business system. The organization needed more support and a wide range of specialized skills, so it invited Managed Business Services consultants to help with compliance, project management, system implementation, staff training, etc.

Skills to Run a Network Operation Center

A NOC IT is designed to help monitor a company's network and make sure everything is archived, backed up and functioning properly. The only way to make a NOC effective is to have a team of engineers, technicians and shift supervisors in charge of ensuring that it works and operates in optimal conditions. Different positions have different roles and responsibilities to ensure that a NOC works efficiently and that the company that uses it is properly informed and supported.

How Communication flows Through an NOC?

Two members of the central staff from the staff of a NOC: the shift supervisors and the engineers. There are three important parts of this flow and each is specifically managed to ensure the correct functioning of the CNO.

1. Incident management

NOC engineers and technicians manage this part of the communication flow. They deal with all the company's complaints about their network to see what's going on. They also process requests for updates, new orders, reports and other corporate information managed by the NOC.

2. Climbing

A NOC engineer or technician generally manages the escalation but can be supervised by a shift supervisor at the request of the company that owns the network. An escalation usually occurs when standard troubleshooting doesn't help but needs to be corrected in a timely manner.

3. Priorities

Priority setting is handled by shift supervisors. They monitor all tickets and incidents entering the NOC and assign them based on their importance and priority to ensure that the most critical tasks are completed as soon as possible. This ensures that there are no minor problems in a company's network.

Skills need to run an Enterprise Network Operation Center

As with any job, there are specific skills that NOC employees must have to ensure that it works properly at all times:

Incident management - Mastery of the management of any accidents that occur on the NOC or on the corporate network.

Documentation - Must be competent in documenting problems, reports, etc. to make sure things get resolved quickly.

Monitoring infrastructure: you need to know the inner workings and functionality of the NOC infrastructure to be able to accurately monitor problems.

Use experience - Must be proficient in NOC experiences

You understand routing / modification very well - Must know how to route information and be able to change course if necessary

Monitoring systems - Must know how to monitor systems and what to look for

Reports: must be able to correctly report different aspects of a network

Understanding the basics of SAN - Proficient in understanding the basics of SAN

Follow-up problems - Competent to follow/follow up the problems that appear on the NOC

Troubleshooting - Network skills and knowledge and how to properly solve various problems

All in all, a NOC must function properly to be effective. Supervisors, technicians, and engineers of the NOC shift must have a thorough knowledge of the procedures and technical problems to carry out their work effectively for the companies that use them. They must be available to monitor networks 24 hours a day, to ensure that they still function optimally for their customers.

24/7 Outsourced NOC Services

• 24/7 Outsourced NOC services 
• Outsourced NOC services involve continuous monitoring and management of an organization's IT infrastructure to ensure its smooth and efficient operation 24/7. NOC provides proactive monitoring and management 24 hours a day. to enable detection and troubleshooting before they become potential arrests. Effective NOC depends heavily on automation; in particular, the use of sophisticated remote monitoring management tools (RMM). 24/7 Outsourced NOC services
• Monitoring Network Monitoring Monitoring Server Monitoring Monitoring Application Monitoring router Router and Switch Monitoring Monitoring Website Monitoring  NOC Services  Firewall Monitoring Functions for Outsourced NOC Services
• Why is it profitable to outsource NOC services?  It's cheaper: - Reducing costs so that you can increase results and save customers is important for any business, MSP or small business  Save labor and time: - By outsourcing these activities to a third party NOC, the IT department can focus on business growth strategies Provide excellent support: - NOCs offer 24/7 services, which can not only help mitigate the damage caused by cyber-attacks, but also prevent them  Proceed with services Outsourced NOC: - Once you work with a NOC, you will not only find you have more time to focus on growing your business
• Companies have become more familiar with MSPs, which means that they are now beginning to understand how outsourcing can benefit certain IT functions, such as email hosting, data archiving and monitoring of the network.  Improved efficiency  Improved reliability and less downtime  Improved security and compliance  Improved ROI and savings Businesses need to be managed NOC services
• Helpdesks are an essential part of the operation, as they allow MSPs to establish a personal relationship with customers. This is essential for identifying needs and improving services. The problem, however, is that it takes too many resources and too long. Why should MSPs Outsourced NOC Services?
• Significant reduction of downtime  Immediate management of incidents that occur 24 hours a day  Reduction of operating costs  Greater productivity and job satisfaction for your network and IT support staff  Free your IT resources  Increased end-user/customer satisfaction Reduced management time and effort / human resources Benefits of outsourced NOC services
• The size of the NOC (room and a number of engineers) generally depends on the size of the data center and its commercial criticality. Not all data centers, he adds, have a NOC room with a 24/7 team. Smaller data centers often use automated monitoring and resolution software instead of an NOC to attempt to manage these functions without human intervention. How does NOC improve data center availability?
• New MSPs: When a new company or the division offers a managed service, setting up a NOC or help desk can be expensive. If your new MSP offer has a legitimate need for a NOC and you cannot justify creating its cost, outsourcing can be a good solution.  High growth: there are real periods of high growth within a company where the use of resources can be difficult. I have also seen MSPs with existing NOC capabilities outsource to another MSP just to get real 24/7 coverage.  Non-essential offers - It is also quite possible that, like MSP, you have a range of service offers that do not require an NOC. However, having an NOC as a "nice to have" feature seems attractive. In this scenario, exploiting an Outsourced NOC can be an excellent decision 24x7x365 Supporting high availability during NOC outsourcing is smart

What is Network Operations? and Best Practices

In this article we are going to learn What is Network Operations?, Network operations refer to activities carried out by internal network personnel or by third parties that companies and service providers rely on to monitor, manage and respond to alerts about the availability and performance of their net. Personnel with the primary responsibility for network operations are often referred to as network operations analysts or network operations engineers.

A Network Operations Center, often called NOC (pronounced "knock"), is generally a the centralized location where network operations personnel provide supervision, monitoring and administration 24 hours a day, 7 days a week, 365 days of the year. 365 days a year, 365 days a week. This infrastructure environment can be located on the site and/or with a cloud provider.

Some key activities in the operation of the network are:

• Network monitoring
• Accident response
• Communication management (email, voice, and video)
• Performance, quality and optimization reports.
• Software/firmware installation, troubleshooting and updating network elements.
• Patch management
• Backup and archiving
• Firewall Management
• Intrusion Prevention System (IPS) and other tools and implementation and monitoring of security tools, in collaboration with Security Operations
• Threat analysis and explosion beam analysis in collaboration with security operations.

Challenges facing network operations

Due to the complexity of current networks and services, especially in light of the adoption of cloud-based infrastructure and SaaS applications, network operations personnel face many challenges, not only associated with a deep knowledge of the technology itself. , but maintaining simplified access to communications between all parties involved.

These are some of the main challenges related to the operation of the network:

• Lack of collaboration / coordination between teams.
• The rapid pace of change in the cloud and dynamic orchestration of resources means that documentation is generally not updated to solve problems
• Troubleshooting takes time, as it often correlates data between multiple devices and toolsets and requires manual processes to achieve reliable diagnostics
• Many different tools from different vendors used may require staff to work with different technologies, low-level utilities and command-line interfaces (CLI)
• Problems arise and then disappear when all the information for problem-solving is needed
• It is often necessary to scale leaders to assess the root causes

Network Operation Best Practices

Well-managed network management teams adopt a variety of proven best practices. These include, among others, the following:

• Constantly monitors a wide range of information and network systems, including communication circuits, cloud resources, LAN / WAN systems, routers, switches, firewalls and VoIP systems and application delivery.
• Provide a quick response to all accidents, failures and performance problems.
• Classification of problems that will be transmitted to the appropriate technical teams.
• Recognize, identify and prioritize incidents according to the corporate requirements of the clients, organizational policies and operational impact.
• Collect and review performance reports for various systems and communicate performance trends to senior technical staff to help them predict future problems or interruptions.
• Document all actions in accordance with standard corporate policies and procedures.
• Notify customers and third-party service providers of problems, interruptions and corrective actions.
• Collaborate with internal and external technical and service teams to create and/or update knowledge base articles.
• Perform basic system tests and operational activities (patch installation, network connectivity tests, script execution, etc.).
• Support for various technical teams in 24/7 operating environments with high availability requirements. Several shifts may include a day or night hours.

In this list of best practices, the staff is more likely to focus on network performance today than application availability. But the availability and performance of applications are essential to achieve the business objectives of companies and service providers. Moving applications to the cloud will be the main driver of network operations and will spend more time on the availability and performance of applications in the future. More specifically, network operations teams should ensure that internal and external networks and services do not impede the availability of the application, but speed up their delivery.

Network intelligence technology faces many challenges associated with the search for best NOC Solutions. To ensure optimal performance of the network and applications, network operations teams need detailed and accurate visibility of the network route, as well as routing and application layer data. For more information on how Network Intelligence can help network operations perform their functions, see the Network Intelligence page.

10 Ways Your IT Service Desk Will Benefit from a Knowledge Base

In this article, you will learn What is IT Help Desk? A knowledgebase is, without doubt, one of the most important tools your IT service desk needs. Without a knowledge base, the organization runs the risk of inconsistent support, long phone calls, and unhappy customers to name a few.

A knowledgebase also contains articles that help end users/customers solve their problems, lists of frequently asked questions (FAQs) and technical documentation that support staff can access to answer more specialized questions.

If you are still not convinced and fully integrated - or if you need to convince the powers worth investing - I have compiled this list for you! You're welcome.

Here are 10 benefits for your IT service center and IT support and IT service management (ITSM) activities in a broad sense, thanks to the implementation of a knowledge base.

1. Improve your customer satisfaction score (CSAT)

A knowledgebase contains articles that an end-user or customer can use to solve their problem. They simply research their problem, select the object that will help them and follow the instructions to solve it. The customer immediately gets what he needs, solves his problem and does not have to pick up the phone or register a ticket.

Happy days!

If he needs to call the IT help desk for assistance, the help desk agent can then use the knowledge base to: direct the customer to the correct article so that he can help himself or refer to an article for solving the problem directly, resulting in a closed ticket with minimal time on the phone.

A customer who solved the problem in minutes or didn't have to contact IT support is probably a satisfied customer.

2. Conservation of knowledge

You will often find that companies have a computer support center hero, someone who knows all the fixes for each incident or at least knows who to go for the job. Although these people are wonderful people, they can also cause a lack of urgency in documenting knowledge.

Colleagues will ask the hero difficult questions instead of learning what to do, thinking, "Documentation can wait because the office has someone who knows what to do and there are more urgent tasks to deal with. Anyway."

It will be fine until ... the hero leaves. Now you're stuck. All knowledge available for the IT help desk has disappeared. That's right. Overnight Disappeared. Not anymore

A knowledgebase ensures that this does not happen: everything is documented, classified and carefully organized in a single knowledge sharing solution.

This time your hero is gone, but not knowledge. In fact, you now have a team of heroes because they all have the same knowledge at hand.

3. Improve SLA statistics

Having trouble reaching your Service Level Agreement (SLA) goals? A knowledgebase can help you because it helps your service desk agents resolve incidents quickly. A ticket arrives, the agent checks the knowledge base to find the information he needs, follows the steps of the document, the problem is solved and the ticket is closed.

Also, if they can't solve it, the document tells them which team should help later so that the ticket arrives with the right team of solvers and doesn't bounce around looking for a house.

4. Improve the first time correction rate (FTF)

Service desk agents may not know how to resolve an incident that occurs with them. Without reference articles, your agents will waste time asking questions and wondering where to go for resolution.

It is much faster, much simpler and much less stressful for staff if they have a place to find what they need, when they need it, that is, a knowledge base.

5. Adapt quickly to changes

When the IT helpdesk has a knowledge base, you have space to store new documentation immediately. This means that when your organization is asked to support new technology or service, you can quickly recover it and provide quality assistance from day one.

There is not too much time taken to train officers and hope that they can remember what needs to be done. The documentation is simply classified and inserted into the knowledge base ready to be put into service.

6. Reduce the volumes of incoming tickets

When customers use the organization's knowledge base to solve their problems, there is no need to register a support ticket with IT support.

The knowledgebase can be made available for research in the self-service portal before the customer can access the area to register a ticket. If the document found helps them, just click to exit and resume normal daily activities. Work is done!

7. Reduce call waiting times

Since your service desk agents have the knowledge necessary to resolve incidents in an easy-to-find the solution, the duration of their telephone communication with end users / customers are reduced. Instead of putting the customer on hold while asking questions (to colleagues) or rummaging through the training notes, simply Search for the document he needs, solve the problem and go straight to the next call.

Faster resolution means more calls answered so customers spend less time waiting in line for help.

8. Reduce your training time

It's always nice to see a new agent comes into your IT service center, but at the beginning, it can be a burden: someone else in the office is out of daily work (answering calls and solving tickets) because he has to show the new block what it must be done.

Depending on the extent of IT organization support and the number of tickets managed by the IT help desk, the training period for new employees can take weeks and team statistics maybe affected.

If you have a knowledge base, this training time can be drastically reduced: your new agent gets the essence of what's going on and how it should work, so he takes care of himself and learns about the job by using the knowledge they need it for.

It also encourages new staff to get up and running quickly, rather than relying too much on more experienced officials.

9. Avoid duplicates (and associated costs)

A knowledgebase can prevent service desk agents from answering the same questions over and over again. You can archive an FAQ document that is made available to all customers so that they can browse at their convenience.

Since the knowledge base can also be used by customers to solve their problems, it prevents agents from repeatedly making simple corrections.

Not only does a knowledge base enables your customers, but it also allows your agents to engage in a more interesting and varied workload.

10. Cost reduction (without lowering quality)

By saving time to service desk agents, reducing incoming ticket volumes and reducing the duration of support calls, it is likely that a knowledge base will also help your IT organization saves money. money for support costs. In addition to reducing costs, you can be sure not to reduce the quality of the support (if you improve it), as the support is consistent, fast and efficient.

A 24/7 knowledge base is also available, so if the IT support center is closed overnight or for a holiday or weekend, the customer can always step in and find the solution he needs.

Finally, a knowledge the base has the power to create a more pleasant working environment for staff and end-users/customers, speeding up resolution times and removing the stress of agents helping their support. In addition to saving money for the organization in terms of operating costs, it also guarantees a constant level of support and quality.